Who should attend?

Directors, managers and supervisors who are responsible for the performance of others. It will also be of great use to HR professionals seeking to foster coaching and mentoring skills within their organisation.

Benefits:

• Understand the reasons coaching and mentoring is so important and how it can be used to improve performance

• Different tools and techniques for a variety of individuals and situations to achieve the desired outcomes

• How coaching and mentoring fits into an organisational context, and how to ensure you are able to justify the time and effort involved
  

Course Overview:

• Development tools

• The range of ways in which an organisation can foster improvement in individual performance

• Coaching in the context of other performance development techniques

• Mentoring

• The background to mentoring and how it works

• Who needs mentoring and who makes a good mentor?

• Responsibilities and the scope of the mentoring role

• Defining and developing the mentoring relationship

• Coaching

• Questioning and listening techniques

• Handling difficult situations

• Giving difficult and negative feedback effectively

  Who should attend?

  Directors, managers and supervisors who are responsible for the performance of others. It will also be of great use to HR professionals seeking to foster coaching and mentoring skills within their organisation.

  Benefits:

• Understand the reasons coaching and mentoring is so important and how it can be used to improve performance

• Different tools and techniques for a variety of individuals and situations to achieve the desired outcomes

• How coaching and mentoring fits into an organisational context, and how to ensure you are able to justify the time and effort involved
  

Course Overview:

• Development tools

• The range of ways in which an organisation can foster improvement in individual performance

• Coaching in the context of other performance development techniques

• Mentoring

• The background to mentoring and how it works

• Who needs mentoring and who makes a good mentor?

• Responsibilities and the scope of the mentoring role

• Defining and developing the mentoring relationship

• Coaching

• Questioning and listening techniques

• Handling difficult situations

• Giving difficult and negative feedback effectively
  

Duration : 2 Days

Duration : 2 Days

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